Crew Solutions Case Study

Customer: Crew solutions

Needs: varied fleet of vans fluctuating in demand from 10 to 40 throughout the year. Additional support during the Christmas rush.

Solution

• Guaranteed vehicle availability within just 4 hours’ notice. – get vehicles fast at short notice

• Free delivery and collection. On and off hires. Replacement vehicles

• Vehicle safety inspection and Clinic days – We’ll send a mechanical engineer to inspect the vehicles at your workplace on a regular biases , replacing any bulbs, wipers, topping up of oil and any minor repairs to help keep on top of the vehicles and reduce your employee down time

• Breakdown cover- breakdown response at 90 minutes eta  

• Replacement vehicle –. SAME DAY  and LIKE FOR LIKE replacement vehicle for service, repair or breakdown

• Recharges, Damage Control and Fair Wear & Tear

At Central Self Drive we are committed to a fair and transparent recharge and damage policy. We have continuous improvement processes in place, which are revised regularly by engaging in dialogue with customers and acting upon their feedback.

• We can create bespoke ‘harder use’ fair wear & tear policies to suit your
• Built in insured damage
• We offer self-repair or a price match
• We can provide damage reports during service or inspection so that you are aware of any potential damage charges prior to off hiring the vehicle.
• Contribution to repairs – If a pre-existing damaged panel sustains further damage, we may at our discretion not charge you or request a contribution towards the repair

Our Values

• Customer focused – we put the customer at the centre of everything we do
• Experience – there’s reasons why we are Warrington’s longest established independent vehicle hire company.
• No Nonsense – no Hidden Extras! You pay what we quote!
• Trust – we believe in creating long standing trustworthy relationships
• Reliable – guaranteed vehicle availability! We will not let you down!
• Achievement – not just striving to be the best in the game but change the way the game is played.
• Longevity – here for you then, now and in the future