You’ve picked the colour. You’ve picked the car. You’ve picked the hire length, but what happens to your deposit after you’ve signed on the dotted line?
That’s the subject of our latest Central Self Drive blog! Being a family business, we’re firm believers that if you treat your customers right, results will follow. That’s why we don’t take your money until we have to, unlike many other firms.
Your well-earned wage should be lining your pockets, not ours! That’s why we ask for a card deposit when hiring a car or van from us…
Vehicle Pick Up – Taking your deposit:
On arrival to pick-up your new hire vehicle from Central Self Drive, once you’ve crossed the T’s and dotted the I’s, we’ll ask you for a card deposit.
But don’t panic, we won’t be taking any money from your card! This deposit is held against your account with us.
This is to ensure that you have sufficient funds in your account to cover the hire and also in the unfortunate event of you being involved in an incident/vehicle theft during your hire agreement.
Once we have your card deposit, the open road is calling your name!
Vehicle Drop-Off – Getting your deposit back:
Your hire agreement has come to an end. It’s sad times all round we know, but there is some good news – it’s time to get your deposit back!
On the return of your hire vehicle in its pre-hire state, we will then authorise the return of your deposit. Depending on your bank, the funds should be back in your account within 3-5 working days.
We’d never want to keep your deposit but should the unfortunate happen, we would need to keep your deposit in the event of:
- Vehicle Theft
- A hire vehicle is returned with less fuel than what it originally had in the tank
- Breach of the rental agreement
We hope this clears up any questions you may have had surrounding your vehicle hire from Central Self Drive.